Your privacy is our priority. This document clearly explains how poppi99 collects, uses, stores, and protects your personal data — all in compliance with Malaysia's Personal Data Protection Act 2010.
Poppi99's approach to data privacy goes beyond legal compliance — it reflects the core value of trust we uphold in every aspect of platform operations.
Poppi99 only collects data that is strictly necessary for platform operations. We do not collect irrelevant or excessive information, and each data category has a clearly defined purpose.
Minimum DataAll sensitive data is stored with AES-256 encryption — the same standard used by leading banking institutions. Your data is protected both at rest and in transit.
256-bit SSLPoppi99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data belongs to you — it is not our business commodity.
No Data SalesYou have the right to access, correct, transfer, and request the deletion of your personal data. All such requests can be submitted to the poppi99 support team and will be processed within the stipulated timeframe.
Full RightsAccess to members' personal data within the poppi99 organisation is limited to staff with a legitimate operational need. All access is logged and monitored on a regular basis.
Restricted AccessThe poppi99 privacy policy is built on the foundation of Malaysia's Personal Data Protection Act 2010. We ensure that all data management processes fully comply with local legal requirements.
PDPA 2010This Privacy Policy applies to all users of the poppi99 platform, including website visitors, registered members, and former members whose data remains within the retention period. By using this platform, you agree to the terms of this privacy policy.
Poppi99 (hereinafter referred to as "we", "the platform", or "poppi99") is the data controller responsible for processing your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We take privacy seriously because we understand that you are entrusting us with your personal information. That trust is a responsibility we do not take lightly. This privacy policy is designed to give you a clear and honest picture of what happens to your data from the moment you visit our website through to active account use.
This policy may be updated from time to time. Any significant changes will be communicated to you via in-account notifications or email, and the "Last updated" date at the top of this page will reflect the latest version.
Depending on how you use the poppi99 platform, the following data may be collected:
| Data Categories | Example Information | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Yes (KYC) |
| Contact Information | Email address, phone number | Yes |
| Financial Information | Bank account number, registered e-wallet | Yes (Withdrawal) |
| Technical Data | IP address, device type, browser, OS | Automatic |
| Usage Data | Game records, transaction history, session duration | Automatic |
| Communication Data | Customer support records and feedback | Relevant only |
We does not collect credit or debit card details directly. All card transactions are processed through a PCI-DSS certified third-party payment gateway, meaning your card number never touches poppi99's servers.
This includes information you provide during the registration process, KYC completion, withdrawal requests, or when contacting our customer support team. You have full control over the information you choose to provide.
When you browse or use the poppi99 platform, our systems automatically collect certain technical information such as your IP address, browser type, operating system, and page interaction data. This information is used for security purposes, technical troubleshooting, and improving the user experience.
In some instances, poppi99 may receive information about you from service providers such as third-party identity verification providers used for our KYC process. Use of this information is limited to verification purposes only.
Poppi99 uses your personal data for the following purposes. Each purpose has a clear legal basis under PDPA 2010:
We do not use your data for third-party personalised advertising. Any marketing communications from poppi99 itself can be unsubscribed from at any time through your account settings.
Poppi99 does not sell, rent, or commercialise your personal data to any third party. However, in the normal course of platform operations, data may be shared with the following parties on a limited basis:
Third parties we engage to deliver our services — such as payment processing providers, identity verification providers, and cloud infrastructure providers — may access data necessary for their functions. All such providers are bound by strict data protection agreements.
Poppi99 will disclose data to legitimate legal or regulatory authorities when required to do so by law, court order, or binding regulatory directive.
In situations where there is a credible threat to an individual's safety or to prevent serious financial crime, relevant information may be shared with the appropriate authorities.
Poppi99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
While we make every effort to protect your data, no security system is 100% foolproof. You are also responsible for keeping your account secure by using a strong password and not sharing your login credentials with anyone.
Poppi99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in accordance with established data disposal procedures.
The poppi99 platform uses cookies and similar tracking technologies to enhance user experience, ensure security, and analyze platform usage patterns.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login, session security, core platform functionality | Session / 24 hours |
| Preference Cookies | Language, display settings, player preferences | 30 days |
| Analytics Cookies | Usage statistics and technical issue identification | 90 days |
| Security Cookies | Fraud detection, suspicious activity monitoring | 7 days |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the poppi99 platform, including your ability to log in to your account.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by poppi99:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To submit any request relating to the above rights, please contact the poppi99 customer support team via 24/7 live chat. Valid requests will be processed within a reasonable timeframe and you will be notified of the outcome.
In the course of operating the platform, your personal data may be transferred to, stored at, or processed on servers located outside Malaysia. This is common practice in the online platform industry, which relies on global cloud infrastructure to ensure optimal availability and performance.
Any cross-border data transfers are carried out with appropriate safeguards, including ensuring the recipient country maintains an equivalent level of data protection, or by using recognised standard data transfer agreements to protect your rights.
Poppi99 ensures that all such data transfers comply with the requirements of PDPA 2010 and do not compromise the level of protection committed to in this privacy policy.
Poppi99 Platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data of minors. If we become aware that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and terminate the associated account.
If you believe a minor has registered on this platform, please contact our support team immediately so that appropriate action can be taken.
If you have any questions, concerns, or complaints regarding how poppi99 handles your personal data, we encourage you to contact us directly.
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints requiring in-depth investigation, a longer response time may be necessary and we will keep you informed accordingly.
If you feel our response is unsatisfactory, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Your privacy and security are the foundation of the trust poppi99 has built since day one. Register today and enjoy a gaming experience in an environment that truly protects you.